Winston - Salem Rentals USA North Carolina Winston - Salem

Courtyard by Marriott Winston-Salem Hanes Mall | Hotel in Winston-Salem

| 8.4 (674 Reviews) |  1 Bathroom  Stay&Play
Winston - Salem Hotel | Courtyard by Marriott Winston-Salem Hanes Mall

Hotel in Winston - Salem, Winston-Salem

Hotel with free parking, near Hanes Mall
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool.
Housekeeping is available on request.
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11 am express check-out available
Payment Policy Fee for cooked-to-order breakfast: approximately usd 10 to 15 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
 
1600 Westbrook Plaza Drive, Winston-Salem, 27103, United States

What Our Guests say 500 + Reviews

Jul 13, 2025 10:21:18 PM
Summary: Everything was very clean! Staff very friendly. Bed little bumpy but we sll in all loved it. We did not eat or drink at the hotel buy it was available.
J J
Jun 16, 2025 03:09:14 AM
Summary: It was ok, phone didn’t work in room And TV kept going on and off
Dameka Dameka
May 12, 2025 07:56:14 PM
Summary: Upon arrival, I was immediately impressed by the professionalism and courtesy of the hotel staff. They greeted me warmly, provided clear and helpful information, and demonstrated a genuine commitment to guest satisfaction. Their polished demeanor and attentive service created a welcoming atmosphere. The restaurant was immaculate, with spotless tables, gleaming floors, and a well-maintained dining area. Not a single piece of trash was visible, and the staff ensured that every surface was meticulously cleaned and prepared for guests. The hallways leading to the room were similarly pristine, free from clutter and maintained to the highest standards. Upon entering the room, I found it to be exceptionally clean and well-arranged. Fresh linens, neatly placed amenities, and a crisp, inviting ambiance contributed to a comfortable and enjoyable stay. The attention to detail was evident, from the polished furnishings to the immaculate bathroom. Outside, the hotel's exterior reflected the same level of care and maintenance. The landscaping was well-groomed, walkways were clear of debris, and the entrance exuded a sense of order and refinement. The commitment to cleanliness and professionalism was evident in every aspect of the property, making for a truly pleasant and memorable experience.
Toly Toly
Apr 30, 2025 11:05:53 PM
Summary: I spent seven nights here and didn't enjoy any of it. Not only did I not feel safe as a solo female traveler, but the hotel itself is dingy and musty. They try to cover up all the moldy smells with air fresheners, which makes it even worse. I was so disappointed in the hotel that I wanted to change halfway through but couldn't find availability. I never wanted to be in the lobby or common space due to the smelliness of the area. Nothing was fresh or clean smelling.
Erica Erica
Apr 5, 2025 12:33:35 AM
Summary: Great
Rasheed Rasheed
Apr 2, 2025 11:19:03 AM
Summary: I did not have access to WIFI during my entire visit.
Mechelle Mechelle
Mar 16, 2025 06:37:33 AM
Summary: The room was immaculate and cozy. Guest check-in and out was very quick and professional. Overall a great place to stay! Hope to go back soon!!!
Mar 15, 2025 11:24:41 PM
Summary: Front desk staff was pleasant and helpful. Room was clean and comfortable. Free breakfast was better than most places I’ve stayed. I would recommend this hotel for anyone needing to stay in Winston Salem.
April April
Feb 21, 2025 10:59:02 PM
Summary: I liked that the front desk receptionist who checked me in was amazing. I had her name, but I seem to have forgotten it. But if you look at the time I checked in, it shouldn’t be hard to find out. But I didn’t like when suspicious people were coming from behind the building after dark. They clearly didn’t stay there. That’s why I mentioned more lighting in the parking lot. Or at least security checks. And I still haven’t received my deposit back yet.
Marlo Marlo
Feb 17, 2025 07:41:57 AM
Summary: Overall pretty satisfied.
Syed Arif Syed Arif

FAQ's

Is this Winston - Salem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Winston - Salem hotel have a swimming pool?

Yes, this Winston - Salem hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winston - Salem hotel?

Best-rates for the Winston - Salem hotel starts from $113 per night with includes Security/Safety, Child Friendly, Internet, Wellness Facilities, Parking, Accessibility, Restaurant, Breakfast, Kitchen, Laundry, Air Conditioner, Wheelchair Accessible, Business Services, Bedding/Linens, Bar, Toiletries, Guest Services, Pool, TV, Balcony/Terrace StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Winston - Salem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winston - Salem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winston - Salem hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winston - Salem hotel?

Based on the information reported by the owner or manager, the Winston - Salem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winston - Salem hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Winston - Salem hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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